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LABC Logo

Collaborative, Responsive, Experienced

Benefit from our experience

We are the Local Authority Building Control (LABC) service for Mole Valley, Reigate & Banstead and Tandridge Councils. In 2017 we became a Partnership when the existing teams from our three councils merged.  As a large and experienced local team we have in-depth Building Regulations knowledge. We work collaboratively with you and offer guidance throughout the lifecycle of your project. 

The Regulations can be complex. Our surveyors and structural engineer are happy to offer you advice and help find solutions, without compromising on building standards. As a Local Authority we are the only Building Control service able to provide the peace of mind of an Approval Notice and to approve plans before work starts on site. Being local means we can offer same day site inspections, so we won't hold up your build.

As well as Building Regulations, we carry out work in relation to dangerous structures and demolition notices across our Partnership's area.

Quality standards

In recognition of how important we consider quality in all aspects of our Partnership, since December 2018 we have been ISO 9001 accredited. As part of our ethos to remain customer-focused and deliver excellent service we are continually improving our internal processes and focusing on staff training.

Our values and customer service commitment

Read about them here.

What our customers think

The results of our customer survey over the last two years demonstrate our service standards, as do our customer testimonials. 88% of respondents said we were 'helpful' and we were rated 'very good' by over 84% of respondents in the following areas:

  • ease of contact
  • technical expertise
  • quality of advice given
  • promptness of inspections
  • meetings deadlines.

"May I say it has been a great pleasure working with Southern BCP through this whole process with special thanks to Phil, who has made my life on site so much easier and I look forward to working with your team in the near future."

Peter Egan, Nineteen Thirty Two Ltd

 

 

 

  • "Having worked in the industry for 40 years we have used several building control services and I cannot recommend any other organisation. From the outset the checking system is detailed and clear, the team is always approachable for advice and comment, the inspections prompt with some flexibility when critical stages are needed. The approach of the team is both professional and refreshing and I have no doubt results in fully compliant, well built quality projects."

    Jes Chandler, MD Stanton Construction Ltd

  • "Phil was very helpful explaining in detail all I needed to do to enable me to get the building regulations sign off for my loft conversion. At every stage he replied to my emails and phone calls very quickly and efficiently. Such a pleasure to work with. Thank you Phil. "

    Heather, Betchworth

  • "My experience with Southern BCP was excellent. I was in excellent hands and their kindness and support reminded me that there are some lovely people in the world. They reviewed my request carefully, and went out of their way to help me and did this in a very customer friendly way, whilst remaining very professional."

    Ms Martinez, Surrey

  • ""May I say it has been a great pleasure working with Southern BCP through this whole process with special thanks to Phil, who has made my life on site so much easier and I look forward to working with your team in the near future.""

    Peter Egan, Nineteen Thirty Two Ltd

  • "Dear Rob, thank you to you and your colleagues at Southern BCP for all your help. It has been a pleasure to deal with such a helpful and professional organisation. From my first call to your office everyone I have spoken to and the surveyors who have visited have been most pleasant and keen to offer sound advice."

    Mr Cordier, Reigate

  • "I would just like to say that you have been a pleasure to work with on this project. Your communication has been excellent and advice has always been helpful and proactive. We would gladly recommend SBCP to any of our clients that are in the area."

    Kevin Clarke, KJC Architects Ltd

  • "Helen was great! She was helpful and we looked forward to her visits. Thank you."

    Mrs E, Reigate

  • "...thank you also for your time & helpful comments during the course of our extension works, invaluable in overcoming issues in advance. From our point of view far better to be proactive in problem solving rather than reactive."

    Steve Rowe

  • "DMS Architects has a superb relationship with Building Control. The quick turnaround time of applications is a great selling point to our clients and to always have somebody to answer our queries is vital when projects are on site. The team are always looking for ways to improve their services which just adds to the reasons why we would highly recommend using them."

    David Synge, Director, DMS Architects

  • "Over the last 20 years we have built up an excellent relationship with the building control team, working on projects from small extensions to multi-million pound builds. Their technical competence and expertise is unrivalled. Same day site visits are never a problem and their willingness to offer advice on projects at pre-commencement stage as well as on site has been invaluable to us."

    Murtha Kavanagh, Director, Kavbro Build Ltd

  • "Our Building Control Partnership has been of great benefit to Scandia-Hus. The team provides a friendly, knowledgeable and efficient service. The experienced inspectors have a wealth of knowledge and are very approachable. The team understand our product and systems, and so any issues can be resolved quickly which is a significant advantage to our customers."

    Derek Dawson, Managing Director, Scandia-Hus Limited