Accessibility Statement

This accessibility statement applies to www.southernbcp.co.uk.

This website is run by Southern Building Control Partnership. We want as many people as possible to be able to use this website.

You should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including JAWS, NVDA and VoiceOver)

We also aim to make the website text as simple as possible to understand.

The website includes an accessibility overlay tool which allows users to adjust certain display and usability settings. This tool is provided to support accessibility, but it does not replace the need for the website to meet accessibility standards.

AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible.

For example:

• some colour contrast issues remain, particularly where our orange brand colour is used
• some third-party systems, including application and payment services, are not fully accessible
• parts of the website may not fully support assistive technologies

We are working to improve these areas.

If you need information on this website in a different format (such as accessible PDF, large print, easy read, audio recording or braille), please contact us:

• Email: theteam@southernbcp.co.uk
• Phone: 0330 024 9355

We will consider your request and aim to respond within 10 working days.

If you find any problems not listed on this page or think we are not meeting accessibility requirements, contact us using the details above.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Southern Building Control Partnership is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard due to the non-compliances listed below.

We have worked with an external accessibility specialist to identify and address significant accessibility issues that previously did not meet WCAG 2.1 AA standards, including those affecting key user journeys.

The content listed below is non-accessible for the following reasons:

• Missing headings (WCAG 1.3.1 – Information and Relationships)
• Form labels are not always clear (WCAG 1.3.1)
• Some colour contrast issues (WCAG 1.4.3 – Contrast (Minimum))

PDFs and other documents – Some older PDFs and documents may not be fully accessible to screen reader software. The accessibility regulations do not require us to fix documents published before 23 September 2018 unless they are essential to providing a service.

Third-party content – Some content and services on this website are provided by third parties (such as LABC and LABC Warranty) and are outside our control. We cannot guarantee that these services meet accessibility standards.

We are committed to improving accessibility across our website.

We have already addressed a number of significant accessibility issues and will continue to make improvements as part of our ongoing work.

We plan to carry out a further, comprehensive accessibility review during the week commencing 6 July 2026, with support from an external accessibility specialist.

This statement was prepared on 15 June 2026.

It was last reviewed on 15 June 2026.

This website was last tested in June 2026 using a combination of internal assessment and external accessibility review.