To allow essential team contact our main number 0330 024 9355 will divert to voicemail from 10.30-11.00am each day.
Our team are based at home but we are carrying out onsite visits for building projects in line with current Government guidance. (Where this is not practical or safe, we carry out virtual inspections using mobile technology.) The health and safety of our staff and customers remains our priority and our surveyors are fully equipped with relevant PPE when making site visits and are mindful of public guidance. Please call us to book your inspection and your surveyor will agree how this will be carried out.
Contacting us - There are no plans for us to return to the office so please do not call into the council buildings. You can contact us during office hours to answer any queries and applications are processed and checked as normal. We have put together some common Q&As which you may find useful. Our structural warranty Partners, LABC Warranty's surveyors are also making on-site inspections where safe to do so, whilst recording virtual site visits where it isn't.