To allow essential team contact our main number 0330 024 9355 will divert to voicemail from 10.30-11.00am each day. Please note on 16/02/21 the team will be unavailable due to staff training between 10:00am & 10.30am.
COVID-19 WORKING - 7 January 2021
Please do not post applications or cheques to us as we have very limited access to the office. Instead you can make an online application/payment here or contact us here for further advice.
Our team are based at home and are offering a full building control service. This includes carrying out site visits for building projects where your builder has assessed it is safe to continue working. We do this mainly using mobile technology, however where it is essential to carry out a physical site visit we will follow current Government guidance. Please call us to book your inspection and your surveyor will agree how this will be carried out.
There are no plans for us to return to the office so please do not call into the council buildings. You can contact us during office hours to answer any queries and applications are processed and checked as normal. Our structural warranty Partners, LABC Warranty's surveyors are making arrangements to carry out inspections in accordance with Government guidance too.
You may find the FAQs document here helpful if you have any further queries about our service following the recent lockdown.