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We aim to provide excellent service and welcome your complaints, comments and compliments. These help us know when you think we have done well and where you think we could do better. We will make sure your compliments are passed onto the staff concerned and look carefully at your comments and complaints to see where we could make improvements.
If we do get something wrong, we want to be able to put it right. If you wish to comment about any aspect of our service please use the contact form on this page and we will respond within 48 hours, Monday to Friday, or call us on 0330 024 9355.
We expect that the majority of issues will be resolved informally however if you are still not satisfied that your issue has been satisfactorily resolved, please visit Tandridge District council’s website for further information.